Privacy Policy

Last updated: 13 September 2026

Loving Care Home Support respects your privacy and is committed to handling personal information responsibly. This policy explains what information may be collected through this website, why it is collected and how it may be handled.

1. Information we collect

When you use our website, we may collect information you voluntarily provide through our contact form or other contact methods, including your name, email address, phone number, location/suburb and the content of your enquiry.

Please do not submit sensitive, medical or highly confidential information through the website enquiry form.

2. How we collect information

Information may be collected directly from you when you submit the enquiry form, email us, call us or contact us through linked social media channels.

3. Why we collect information

We may use the information you provide to respond to enquiries, communicate with you about requested services, arrange a follow-up contact, understand your service needs and manage our business communications.

4. Service providers

Our website enquiry form currently uses FormSubmit to transmit form submissions to our nominated business email address. This means information submitted through the form may be processed by that service provider as part of delivering the form service.

5. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. The exact storage and retention arrangements should reflect the systems and providers actually used by Loving Care Home Support.

6. Disclosure

We may disclose personal information where reasonably necessary to provide or manage requested services, operate our website and service systems, or where required or authorised by law. We do not sell personal information.

7. Overseas disclosure

Some third-party technology providers used by websites may process or store information outside Australia. Loving Care Home Support should confirm the current locations and terms of each provider used before making a more specific statement about overseas disclosures.

8. Access and correction

You may contact us to request access to, or correction of, personal information we hold about you, subject to applicable legal requirements.

9. Privacy enquiries and complaints

For privacy questions, access or correction requests, or privacy complaints, contact:

Loving Care Home Support
Phone: 0478 809 699
Email: admin@lovingcarehomesupport.com.au

10. Changes to this policy

We may update this policy when our website, services, technology or legal obligations change. The latest version will be published on this page.